How to Claim a Prize

To claim a prize, please follow the instructions below:

Sign your ticket

By law, the original winning ticket is the only valid receipt for prize claims.  A Lottery ticket is a bearer instrument, which means the person who possesses it is the owner.  Your signature indicates that you are the owner.  To claim a prize, please follow the instructions below.

Don't Wait

  • Draw Ticket Expiration. Draw Game prizes expire and must be claimed within 180 calendar days from the date of the drawing.
  • Scratch Ticket Expiration. Scratch Game prizes expire and must be claimed within 180 calendar days from the announced "End of Game" date. A Scratch Game ticket's expiration date is listed on it's active game page under “Last Day To Redeem.”  All prizes must be claimed by that date.  To locate a ticket’s expiration date, click here
  • Fast Play Expiration.  Fast Play Game prizes expire and must be claimed within 180 calendar days from the date the ticket was purchased.  The ticket date and time of purchase is located in the upper right corner of every Fast Play ticket.

    Please note:  Once a winning Scratch Game ticket expires it is no longer valid for claim, and the game will no longer appear among those listed on this website.

Claim your Prize

Please note, the below instructions are for normal business operations. For instructions on how to claim a prize during the current pandemic, click here.

  • Prizes Up to $599 Winning tickets up to $599 may be claimed in person at any CT Lottery Retailer.  Please bear in mind that while most Lottery Retailers will gladly redeem winning tickets for their customers, they are under no legal obligation to do so. Some stores have strict policies regarding the amount of cash available to the employees, so there is a possibility a store may be unable to redeem your winning ticket. Click here for a Lottery Retailer search.
  • Prizes Up to $5,000
    Winning tickets up to $5,000 may be claimed in person at any High-Tier Claim Center, or in person at/or by mail to CT Lottery Headquarters (see Mailing Winning Lottery Tickets below). CT Lottery Headquarters will accept claims between 8:30 AM and 4:30 PM, Monday through Friday, excluding holidays. Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below). 
  • Prizes $5,001 to $49,999
    Winning tickets $5,001 to $49,999 must be claimed in person or by mail to CT Lottery Headquarters (see Mailing Winning Lottery Tickets below). CT Lottery Headquarters will accept claims between 8:30 AM and 4:30 PM, Monday through Friday, excluding holidays.  Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below). 
  • Prizes $50,000 or Larger
    Winning tickets $50,000 or larger must be claimed in person at CT Lottery Headquarters.  CT Lottery Headquarters will accept claims between 8:30 AM and 4:30 PM, Monday through Friday, excluding holidays.  Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below).

Mailing Winning Lottery Tickets

Winning tickets up to $49,999 may be claimed by mail. You are responsible for the mailing method chosen. We recommend that you utilize a mailing method that provides you with proof of mailing and keep copies of your submissions. Please complete the requested information on the back of the original ticket and sign it. Mail the ticket along with a copy of two (2) valid forms of signed identification (see Valid Forms of Identification below) to:

CT Lottery Claims Dept.
777 Brook Street
Rocky Hill, CT 06067

Prizes claimed by mail are processed in the order in which they are received. The CT Lottery is not responsible for lost, stolen, or undelivered mail.  

Valid Forms of Identification

Two (2) of the following valid forms of signed identification (one of which must be a photo ID) are required when claiming a prize in person at a High-Tier Claim Center, or in person or by mail to CT Lottery Headquarters: driver’s license, Social Security card, passport, state ID, pistol permit, major credit card with signature, or work ID with photo and signature.  


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