The Claims Office at CT Lottery Headquarters is open for in-person claims.
Hours: 8:30 AM - 4:30 PM, Monday - Friday (excluding state holidays)
CT Lottery Headquarters is located at 15 Sterling Drive, Wallingford, CT 06492
Sign Your Ticket
By law, the original winning ticket is the only valid receipt for prize claims. A Lottery ticket is a bearer instrument, which means the person who possesses it is the owner. Your signature indicates that you are the owner.
Claim Your Prize
- Prizes Up to $599
Winning tickets up to $599 may be claimed by mail or in person at any CT Lottery Retailer. Please understand that while most Lottery Retailers will gladly redeem winning tickets for their customers, they are under no legal obligation to do so. Some stores have strict policies regarding the amount of cash available to employees, so there is a possibility a store may be unable to redeem your winning ticket. Click here to find a Lottery Retailer near you. - Prizes of $600 to $5,000
Winning tickets up to $5,000 may be claimed in person at any CT Lottery High-Tier Claim Center, in person at CT Lottery Headquarters, or by mail to CT Lottery Headquarters. - Prizes of $5,001 to $49,999
Winning tickets $5,001 to $49,999 may be claimed by mail or in person at CT Lottery Headquarters. - Prizes of $50,000 or Greater
Winning tickets $50,000 or greater must be claimed in person at CT Lottery Headquarters.
Claim Your Prize In Person
Prizes of any amount may be claimed in person at CT Lottery Headquarters between 8:30AM and 4:30PM, Monday through Friday, excluding holidays. Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID (see Valid Forms of Identification below). Questions? Call the CT Lottery Claims Department at 860-713-2680.
Claim Your Prize By Mail
Prizes up to $49,999 may be claimed by mail. To claim a ticket by mail, sign and fill out the information on the back of the ticket, complete a winner
claim form, and include copies of two (2) valid forms of identification (see
Valid Forms of Identification below), and send it in with the original winning ticket to:
CT Lottery Claims Dept.
15 Sterling Drive
Wallingford, CT 06492
The CT Lottery is not responsible for lost, stolen, or undelivered mail. Winners should use trackable mail services when sending in their winning ticket(s) and keep copies of the front and back of their ticket(s) and their completed claim form. The CT Lottery recommends that winners claim their prizes in person whenever possible.
All mail-in claims must be postmarked within 180 calendar days of the date of the drawing for draw games, within 180 calendar days of the date of purchase for Fast Play games, and within 180 calendar days of the announced “End of Game” date for scratch games (see Lottery Tickets Expire below).
Questions? Call the CT Lottery Claims Department at 860-713-2680.
Valid Forms of Identification
To claim winning tickets of $600 or greater, you must provide two valid forms of identification, one of which must be a government issued photo ID. Acceptable forms of identification are:
- Current State-Issued Driver’s License with Photo (Please Note: A “Drive Only” (DO) license may not be used as ID.)
- Social Security Card
- Passport
- Credit/Debit Card with Signature
- Work ID with Photo and Name
- Government-Issued or State-Issued Photo ID
- College Student ID
- State-Issued Permits
- Military ID
- Permanent Resident Card
- Alien Registration Card
Lottery Tickets Expire
- Draw Ticket Expiration. Draw Game prizes expire and must be claimed within 180 calendar days from the date of the drawing.
- Scratch Ticket Expiration. Scratch Game prizes expire and must be claimed within 180 calendar days from the announced "End of Game" date. A Scratch Game ticket's expiration date is listed on its active game page under “Last Day To Redeem.” All prizes must be claimed by that date. Once a winning Scratch Game ticket expires it is no longer valid for claim, and the game will no longer appear among those listed on this website. To locate a ticket’s expiration date, click here.
- Fast Play Ticket Expiration. Fast Play Game prizes expire and must be claimed within 180 calendar days from the date the ticket was purchased. The ticket date and time of purchase is located in the upper right corner of every Fast Play ticket.
