How to Claim a Prize

To claim a prize, please follow the instructions below. Any other questions or concerns about claims may be directed to info@ctlottery.org or (860) 713-2700.

Sign Your Ticket

By law, the original winning ticket is the only valid receipt for prize claims. A Lottery ticket is a bearer instrument, which means the person who possesses it is the owner. Your signature indicates that you are the owner.


Lottery Tickets Expire

  • Draw Ticket Expiration. Draw Game prizes expire and must be claimed within 180 calendar days from the date of the drawing.
  • Scratch Ticket Expiration. Scratch Game prizes expire and must be claimed within 180 calendar days from the announced "End of Game" date. A Scratch Game ticket's expiration  date is listed on its active game page under “Last Day To Redeem.” All prizes must be claimed by that date.  Once a winning Scratch Game ticket expires it is no longer valid for claim, and the game will no longer appear among those listed on this website. To locate a ticket’s expiration date, click here.
  • Fast Play Ticket Expiration. Fast Play Game prizes expire and must be claimed within 180 calendar days from the date the ticket was purchased. The ticket date and time of purchase is located in the upper right corner of every Fast Play ticket.


Claim Your Prize

In-Person Claims at CT Lottery Headquarters: A maximum of six (6) claimants in the lobby at the same time. Claimants must remain outside if maximum is reached. Claimants must answer prescreening questions and use hand sanitizer PRIOR to entering the building. A face mask MUST be worn at all times while in the building. Social distancing MUST be maintained at all times. Only the winner will be allowed to enter the building after passing screening questions unless a companion is necessary for health reasons or translating needs.

  • Prizes Up to $599
    Winning tickets up to $599 may be claimed by mail or in person at any CT Lottery Retailer. Please bear in mind that while most Lottery Retailers will gladly redeem winning tickets for their customers, they are under no legal obligation to do so. Some stores have strict policies regarding the amount of cash available to the employees, so there is a possibility a store may be unable to redeem your winning ticket. Click here for a Lottery Retailer search.
  • Prizes Up to $5,000
    Winning tickets up to $5,000 may be claimed by mail or in person at any CT Lottery High-Tier Claim Center or CT Lottery Headquarters. CT Lottery Headquarters will accept claims between 8:30 AM and 4:30 PM, Monday through Friday, excluding holidays. Winners must provide tw o (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below). 
  • Prizes $5,001 to $49,999
    Winning tickets $5,001 to $49,999 must be claimed in person or by mail when sent to CT Lottery Headquarters (see Mailing Winning Lottery Tickets below). CT Lottery Headquarters will accept claims between 8:30 AM and 4:30 PM, Monday through Friday, excluding holidays.  Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below). 
  • Prizes $50,000 or Larger
    Winning tickets $50,000 or larger must be claimed in person at CT Lottery Headquarters.  CT Lottery Headquarters will accept claims between 8:30 AM and 4:30 PM, Monday through Friday, excluding holidays.  Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below).


Claim Your Ticket by Mail

Winning tickets up to $49,999 may be claimed by mail. You are responsible for the mailing method chosen. We recommend that you utilize a mailing method that provides you with proof of mailing and keep copies of your submissions. Please complete the requested information on the back of the original ticket and sign it. Mail the ticket along with a copy of two (2) valid forms of signed identification (see Valid Forms of Identification below) to:

CT Lottery Claims Dept.
777 Brook Street
Rocky Hill, CT 06067

Prizes claimed by mail are processed in the order in which they are received. The CT Lottery is not responsible for lost, stolen, or undelivered mail.  


Valid Forms of Identification

A copy of two (2) of the following valid forms of signed identification (one of which must be a photo ID) are required when claiming a prize at a High-Tier Claim Center, CT Lottery Headquarters or when claiming a prize by mail: driver’s license, Social Security card, passport, state ID, pistol permit, major credit card with signature, or work ID with photo and signature. 



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