Public Notice

CT LOTTERY PUBLIC NOTICE UPDATES

How to claim winning tickets valued at:

  • Prizes up to $599
    May be claimed in-person at CT Lottery retailers, or by mail. For mail-in instructions, click here.
  • Prizes up to $5,000*
    May be claimed in-person at High-Tier Claim centers, by mail, or in-person at CT Lottery Headquarters (with restrictions, see below).
  • Prizes $5,001 - $9,999*
    May be claimed by mail, or in-person at CT Lottery Headquarters (with restrictions, see below).
  • Prizes $10,000 - $49,999
    May be made by mail, or in-person at the CT Lottery Headquarters in Rocky Hill (by appointment if desired).**
  • Prizes $50,000 and above
    MUST be made in-person at the CT Lottery Headquarters in Rocky Hill (by appointment if desired).**

**To make an appointment, claimants should call (860) 713-2680.

 

For Appointments Please Note:

  • Claimants MUST use hand-sanitizer upon entry to Lottery Headquarters.
  • Per Rocky Hill Town Council, unvaccinated persons are required to wear face masks in the building and throughout the claim process.
  • Social distancing MUST be maintained at all times.

 

In-Person Claims

  • Claims for $600 and above only on a single ticket.
  • Per Rocky Hill Town Council, unvaccinated persons are required to wear face masks in the building and throughout the claims process. 
  • Social distancing MUST be maintained at all times.

 

* Please note: Prizes of $5,000 and up may require tax forms to be completed by winner and returned to Lottery PRIOR to issuing a check. This may result in additional processing time for mail-in or dropped-off claims.


Please call High-Tier Claim Center locations directly for current hours.

NameLocationPhone
Sully's Mobil382 Vauxhall Street, New London
Mon-Fri: 7 AM - 8 PM
Sat: 7 AM - 7 PM Claims processed from 2PM - 7PM
Sun: 8:30 AM - 4 PM  No claims are currently being processed on Sunday
(860) 443-5938
Crossroads Card & Gift

280 Connecticut Avenue, Norwalk
Mon-Sat: 7 AM - 9 PM, Sun: 7 AM - 5 PM

(203) 852-9671
DADA Grocery LLC

757 Meriden Road, Waterbury
Mon-Sat: 8 AM - 8 PM
Sun: 10 AM - 4 PM

 

(203) 573-0029

Mailing Winning Lottery Tickets

Winning tickets up to $49,999 may be claimed by mail. You are responsible for the mailing method chosen. We recommend that you utilize a mailing method that provides you with proof of mailing and keep copies of your submissions. Please complete the requested information on the back of the original ticket and sign it. Mail the ticket along with a copy of two (2) valid forms of signed identification to: 

CT Lottery Claims Dept.
777 Brook Street
Rocky Hill, CT 06067

 

Valid Forms of Identification

Two (2) of the following valid forms of signed identification (one of which must be a photo ID) are required when claiming a prize in person at a High-Tier Claim Center, or in person or by mail to CT Lottery Headquarters: driver’s license, Social Security card, passport, state ID, pistol permit, major credit card with signature, or work ID with photo and signature.   


Any other questions or concerns about claims may be directed to ctlottery@ctlottery.org or (860) 713-2700.



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