1. How can I locate a Lottery Retailer?
2. How much did I win?
|A. Use the "Ticket Checker" at any CT Lottery retailer to know IMMEDIATELY if your ticket is a winner and how much you won. Ticket Checkers are located within 6 feet of your Retailer’s Lottery terminal. If you do not see it, ask your retailer to show you where it's located.
Scratch Ticket: Scratch the “Scratch-2-Cash” symbol on your ticket, then insert the bar code into the scanner.
Draw Game Ticket: Insert the bar code on the bottom of your draw game ticket into the scanner.
To learn more about the various draw game prize payouts, visit our game pages:
3. Where can I find the Cash5 Kicker number?
A. The "Kicker" is not a number that is drawn, it is a number that appears only on your ticket.
The Cash5 game has only 5 winning numbers drawn. Every Cash5 ticket, however, has 6 numbers. The last number in the far-right position on your ticket is your Kicker number. When an additional $.50 is paid at the time of purchase, your Kicker number becomes Active (Y) and can now be used to try and match one of the 5 winning numbers drawn. (If the Kicker number on your ticket is Not Active (N), it can not be used to make a match.)
Cash5 Kicker Example:
Cash5 winning numbers: 05-12-14-16-30
Cash5 numbers on your ticket: 05-10-14-16-30 K: 12 Y
Because the Kicker number "12" was activated (Y=Yes), it can be used for a 4 number + Kicker match prize.
4. Can I buy lottery tickets by mail or on the Internet?
A. No. Lottery tickets cannot be purchased by mail or on the
internet. CT Lottery tickets can only be purchased with cash from a
licensed lottery sales agent in Connecticut. There are a number of web
sites (privately owned) that offer lottery tickets for sale. The CT
Lottery does not endorse or encourage the use of these sites.
5. What happens to a winner's prize payments after death?
A. In the event of a winner's death, the Lottery pays any remaining payments to the winner's estate in accordance with applicable Probate Court orders. The Lottery does NOT keep the money; the State of Connecticut does not take it. Consult with your legal counsel for more information.
6. When do prize winning tickets expire?
|A. Draw game prizes (Powerball, Mega Millions, Lotto, Cash5, Lucky for Life, Lucky Links, Play3 and Play4) expire 180 calendar days from the drawing date. All prizes must be claimed within 180 calendar days of drawing date.
Scratch game prizes expire 180 calendar days from the announced "End of Game" date. A scratch game ticket's expiration date is listed on each active game page under “Last Day To Redeem.” All prizes must be claimed by that date. To locate a ticket’s expiration date, please click here.
Please note: Once a winning Scratch Game ticket expires it is no longer valid for claim, and will no longer appear among the games listed on this website.
7. Can I buy tickets with a credit card or debit card?
|A. Lottery tickets cannot be paid for with a credit card or on credit. Tickets can be paid for in cash (paper currency and coin), certified bank checks, traveler's checks, money orders, prepaid gift cards, prepaid gas cards and debit cards*. The definition of a debit card must meet the following two criteria:
1. The cardholder must use a Personal Identification Number (PIN) to access the bank account
2. Use of the card must initiate an immediate on-line deduction from the bank account.
*Please note: Some retailers may have a specific store policy in place that prevents the use of a Debit card to purchase lottery tickets.
8. Can I purchase a Lottery ticket subscription?
A. The CT Lottery does not currently offer subscriptions. We do, however, offer an "Advance Action" option:
Lucky Links, Powerball, Mega Millions, Lotto, Lucky for Life and Cash5 tickets may be purchased up to 26 consecutive future drawings in advance with the Advance Action option. Get 26 Advance Action plays for the price of 25.
Play3 and Play4 tickets may be purchased up to seven (7) drawings in the future with the "Advance Action" option.
Advance Action is available at any Lottery retailer location.
9. What time do the Lottery Terminals open and close for ticket sales?
A. Please note that the CT Lottery's gaming system is "off-line" between the approximate hours of 2am - 5am.
Day & Play4 Day drawings are conducted at
1:57pm. Wagering is closed at 1:45pm and reopened at
Night, Play4 Night and Cash5 drawings are conducted at
10:29pm. Wagering is closed at 10:20pm and reopened at
- Lucky Links™ Day drawings are conducted at 1:45pm. Wagering is closed at 1:40pm and reopened at 2:01pm.
- Lucky Links™ Night drawings are conducted at 10:17pm. Wagering is closed at 10:15pm and reopened at 10:46pm.
- Lotto® drawings are conducted at
10:38pm. On drawing nights, wagering is closed at 10:20pm and
reopened at 10:46pm.
- Lucky for Life® drawings are conducted at 10:38pm. On drawing nights, wagering is closed at 9:30pm and reopened at 10:46pm.
drawings are conducted at 10:59pm. On drawing nights,
wagering is closed at 10:00pm and reopened at 11:15pm.
are conducted at 11:00pm. On drawing nights, wagering is
closed at 10:45pm and reopened at 11:15pm.
10. Can I purchase tickets for drawings in advance?
A. Powerball®, Mega Millions®, Lotto, Cash5 and Lucky for Life® can be purchased up to 26 consecutive draws in advance. Buy 26 Advance Action draws for the price of 25! Play3 and Play4 can be purchased up to 7 drawings in advance. Just mark the Advance Action box on your play slip.
You can either select your own numbers or have the computer randomly select your numbers for you. Advance Action is NOT a subscription plan. Players are responsible for checking their own tickets.
If you have an Advance Action ticket and have a winning match prior to the end date of the game play, you can take your ticket to any CT Lottery Retailer for redemption. The retailer will cash your ticket and give you an EXCHANGE TICKET for any remaining plays. Or, you can wait until all of the consecutive drawings have been held to claim your cumulative prize amount.
11. Where was the winning jackpot ticket sold?
A. The CT Lottery does not disclose the retailer or town where a jackpot or top prize winning ticket was sold until the prize is officially presented for claim at Lottery Headquarters. The Lottery may, however, release the name of the county of where the winning ticket was sold.
12. What is the difference between the Annuity Option and the Cash Lump Sum payout?
|A. Once a Powerball®, Mega Millions® or Lotto® jackpot winning ticket is presented to Lottery officials for claim, winners have 60 calendar days from the time the winning ticket is presented to decide how they want to collect their prize, either as an Annuity or Cash Lump Sum payout. If a choice is not made within those 60 calendar days, the prize will automatically be paid as an Annuity payout option.
Powerball, Mega Millions and Lotto jackpot prizes are pari-mutuel. If there's only one jackpot winning ticket sold, that ticket holder will receive the entire first prize pool. If there are several winning jackpot tickets, each holder will share in the first prize pool.
- Cash Lump Sum pays out the prize money all at once.
- Powerball Graduated Annuity pays out the jackpot prize money in 30 graduated annual installments.
- Mega Millions Annuity pays out the jackpot prize money in 30 graduated annual installments.
- Lotto Annuity pays out the jackpot prize in 21 installments, over 20 years.
Please be sure to sign the back of your lottery ticket as soon as you purchase it to establish ownership. If you believe that you have a winning jackpot ticket, please contact the CT Lottery Claims department for more detailed information at (860) 713-2680.
13. How do I obtain a duplicate W2G form?
|A. If a claimant is to receive a W2G form, it is given at the time the ticket is processed at the CT Lottery Headquarters or at the Lottery High-Tier Claim Center. All requests for a duplicate W2G form must be submitted in writing and accompanied by 2 forms of signed ID, one of which must be a photo ID. Duplicate W2G forms may also be picked up in person at Lottery Headquarters with photo ID.
Mail requests to:
CT Lottery Claims Department
777 Brook Street
Rocky Hill, CT 06067
14. I have a Retailer complaint. What should I do?
First, try to offer comments or criticisms directly to the Lottery Retailer. However, if you would like to contact us
directly by email, please include the following in your message:
- The Lottery Retailer's business name, street address and town
- Specifics regarding the event, day and time of event, the name of the clerk, manager or owner